Fun4Kids Reviews

4.2 Rating 1,299 Reviews

79 %

of reviewers recommend Fun4Kids

4.2

Based on 1,299 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0207 692 8963

Email:

helpdesk@fun4kids.com

Location:

Floor 3207 Regent Street
London
W1B 3HH

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Fun4Kids 5 star review on 20th December 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quad worked for 1 day then nothing. Spent £200. I have emailed the company several times but have not received a response. DO NOT BUY from this company”

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Posted 5 years ago

“Good communication and a great item at a good price.”

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Posted 5 years ago

“Communication started off ok when I questioned the delivery of our spyder ride on. It’s being sold as a licensed product - this is very very doubtful. Only the car has Audi markings on it. The instructions are in terrible translated English and do not make sense. The stickers on the door peel off after a day. Within a day the sound on the car stopped working. Since then I’ve been contacting on a daily basis and getting either no reply or very poor replies- not answering my questions. I’ve askes for a full refund because I am so unhappy with the faulty car and the poor customer service. This hasn’t been acknowledged and I’ve been told to return the car I must pay! The phone is also never answered so you can’t communicate other than email. I will be reporting to PayPal and to trading standards. Save yourself hassle and don’t buy from this site”

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Posted 5 years ago

“I ordered kids car, you didn't send me my order you are asking me to review. What type of delusional business are you running?”

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Posted 5 years ago

“Easy to use website, super quick delivery with updates along the way. Instructions not the easiest to follow but not the worst. A real shame the personalised plates you pay extra for and only stickers and don’t actually fit.”

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Posted 5 years ago

“Ordered a number plate which cost nearly £5 it was much smaller then the space on the car so look silly. Quality is also poor it is just a sticky back paper with a print on it. Please do not offer a service if you cant do it properly as you have caused a surprise to be ruined.”

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Posted 5 years ago

“Paid for personalised number plate did not recieve it tried phone number for shop cant get an answer”

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Posted 5 years ago

“Quick delivery which was included together with great customer service when i needed to change something on my order”

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Posted 5 years ago

“2 day delivery quoted, still waiting 1 week later. No answer to multiple phone calls. One email response stating delivery should be here today, not arrived. Use a company called outdoor toys, much better service, similar product ordered and delivered within 2 days.”

Helpful Report

Posted 5 years ago

“Ive been trying to contact this company for the past week, not answering emails or picking up the phone. I need to speak to them about a faulty bike but having no luck! We've even called their accountancy firm in the hope a message could reach them, so far to no avail.”

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Posted 5 years ago

“Price very competitive, and product was in stock. Delivered when advisedso no issues there. Delivery driver (TNT) wasn’t overly helpful with delivering where we wanted it and basically left on our driveway! Too heavy for wife to move by herself, but this no fault of fun 4 kids.”

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Posted 5 years ago

“It's disgusting that you sell products and don't warranty the major part that makes the thing go. I would advise anybody considering to buy off fun4kids to go anywhere else. Buy from fun4kids and you'll be buying a new battery within 6 months, avoid them at all costs”

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Posted 5 years ago

“We purchased the Range Rover ride-on which broke down after 3/4 short goes. We contacted fun4kids and were sent various parts to try and fix it but it is still broken and we have been ignored when we asked for a refund or replacement despite it being under warranty. Trying one last email to resolve before taking legal action against the company. I wouldn't recommend anyone buy from them as you risk being ripped off and you child being highly disappointed. There seems to be only email means of contacting them so beware.”

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Posted 5 years ago

“Prompt delivery,excellent prices”

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Posted 5 years ago

“I purchased 12 feet swimming pool is supposed to come with the groundsheet and pool cover that never turned up in the packaging with the pool so I have to Buy that separately”

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Posted 5 years ago

“Lovely product. Speedy service. Thank you.”

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Posted 5 years ago

“DO NOT USE THIS COMPANY UNLESS YOU WANT DISAPPOINTED CHILDREN!!! Ordered a motorbike for my sons 5th birthday, built it and sound worked once, before my 5 year old had even seen it. Company sent a second one free of charge and it was smashed in the box, had to salvage parts from both to make up a working bike.. 2 days later the sound broke on that one too. The bikes stickers were shoddy and the materials are cheap. The company offered full refund on return of both bikes.. who has the time or energy to dismantle yet another bike and box it up again then drag them to a couriers office?! Offered a £20 refund which was upped to £30 when questioned.. on a £150 bike and still have a disappointed child.. absolute joke!! Oh and dont try to call their 'helpline' as they do not answer it and have said in emails they only offer help via email but still advertise that they can be reached via phone.. absolutely useless company save yourself the stress and go elsewhere.”

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Posted 5 years ago

“VERY DISAPPOINTED. My son brought a bike from this company with his own money, when it arrived it was damaged. I also ordered an extra battery, which NEVER arrived. I have emailed the company on a number of occasions and they haven't had the decency to email me back. I tried contacting them through facebook (again on a number of occasions) and they have now blocked me so I cant contact them. My son now has a bike that he cant use and is over £500 out of pocket. How can they do this to a child? Its absolutely disgusting. I will be taking this matter further. From looking at the reviews, this company has done the same thing to other people. How can a company keep doing this to people? DO NOT USE THIS COMPANY ..... ABSOLUTE JOKE.”

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Posted 5 years ago

“Received my order but it came in the wrong colour that I ordered now i have to keep it as I need it for my sons birthday won’t get another in time”

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Posted 5 years ago

“We are still waiting for our item to be delivered.”

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Posted 5 years ago

Fun4Kids is rated 4.2 based on 1,299 reviews