Fun4Kids Reviews

4.25 Rating 1,275 Reviews
81% of reviewers recommend Fun4Kids

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
Greater than 85%
on-time delivery
Greater than 86%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
"Did not receive what I ordered for my sons 1st birthday and when emailed about it said they would send out ASAP and still have not received them. Very disappointed and will not be recommending!"
Helpful Report
Posted 2 months ago
Hi Danielle

We are sorry that you are disappointed in the service - if the issue has still not been resolved please email us at helpdesk@fun4kids.com quoting your order number and it shall be resolved

Thanks for choosing Fun4Kids
Posted 2 months ago
"I’ve never received my order and I’ve emailed multiplied times and they’ve been ignored"
Helpful Report
Posted 2 months ago
Hi Claire

We are sorry your order did not arrive in time, if you are still facing any issues or difficulties please contact the team at helpdesk@fun4kids.com and they will be sure to assist

Thanks for choosing Fun4Kids
Posted 2 months ago
"Excellent delivery service. Swing ordered on the Monday evening, delivered on the Wednesday morning by a very good man who had gone out of his way to find my address which is no mean feet. Swing up and swinging to delight of granddaughter! πŸ˜€πŸ˜€πŸ˜€πŸ˜€πŸ˜€"
Helpful Report
Posted 2 months ago
"I have been trying to contact fun4kids for the past 6 months. I have sent several emails and have not even received a signle receive of acknowledgement. My 6 year old son is devastated with the matter I have addressed in the email. He has not been able to use his birthday gift a single time. If someone does not contact me asap I will take this further and contact trading standards and the national radio LBC. I will not tolerate my sons sadness any longer."
Helpful Report
Posted 3 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Please email helpdesk@fun4kids.com and our support team will do their best to assist you

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 3 months ago
"I wouldlike some one to contact me by phone as soon as possible or some serious complaints will be being made ive been trying to get in touch since monday 07854495385"
Helpful Report
Posted 3 months ago
Hi Graeme - I am sorry you are having issues - please email helpdesk@fun4kids.com and you will get a resolution - I wouldn't recommend publishing your phone number on this public forum

Regards

Fun4kids
Posted 3 months ago
"Everything was fine but when I ordered the car it said it had personalised license plates and I wrote the name, Vicente, but that did not arrive"
Helpful Report
Posted 3 months ago
HI there - thanks for the review, the personalised plates are made to order and will follow under seperate cover in the post

Thanks for choosing Fun4Kids.com
Posted 3 months ago
"Ordered a Jeep it didn't arrive. Emailed them, only to receive an email back saying that they've gone into liquidation. Thank goodness I used Paypal. Paypal refunded me. Fun4Kids should have their Website shut down. It's awful that they are still taking peoples money."
Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"We bought a ride on car that is faulty and they won’t fix it or refund on return! Awful customer service and awful product!"
Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"DO NOT ORDER FROM THEM, AS OTHERS HAVE SAID THEY HAVE GONE INTO LIQUIDATION. Ordered a car for my granddaughters birthday. It was faulty and now we have tried for a refund or return and been told to make a claim from the administrators."
1 Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"DO not orfer off this website i orderd last week.. constantly emailed and called. Got an email today to say they have gone into liquidation. But slyly there still taking orders and taking peoples money. Iv lost my money and dont want anyone else to have to go through the same"
1 Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"Ordered a climbing frame over a week ago and i have just received an email stating that they could not complete my order and i need to contact the bank to get a refund but they would be sending information on how to request a refund from the LIQUIDATORS! company is clearly going bust. I have called and called obviously no answer and they haven't replied to any of my emails. DO NOT ORDER ANYTHING FROM THIS COMPANY!! their website is still going so will happily take your money knowing you are not going to receive anything!"
Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"Very very poor customer service as I order a car from fun4kids didn't turn up so I email them but didn't get a good response and was not satisfied with the response. I called them several times but didn't receive my phone call very very annoying and very very poor, customer response as well. I think this company or site is just for frauding and fooling people. They are a scammer, I think need to take action agents them, so people don't ever purchase anything from this site and the company they are linked too."
Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"returned car to fun4kids 3 weeks ago. still not refunded. has stonewalled all our communications. utter scammer. disgraceful. garry mills personal address available on companies house website."
1 Helpful Report
Posted 5 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"I too have ordered a ride on for my daughter had no communication from him no one answers phone. Lucky I have tracked his address down his own personal address. So will be getting a visit if no ride on arrives or no contact is made to me. Dean Featherstone"
2 Helpful Report
Posted 6 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"I'm very disappointed. I got a car without a seat, I tried to call a dozen times to the number from your website, unfortunately no one answered, I finally wrote an email and I got answer from Gary and he said that this is unusual situation, when I sent him photos for evidence and asked for the address returns, because I do not need a car without sitting, he did not reply. I have a toy at home for £ 200 without a seat and I do not have a dream gift for my son's tomorrow. You destroyed my child's birthday."
Helpful Report
Posted 6 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"I'm very disappointed. I got a car without a seat, I tried to call a dozen times to the number from your website, unfortunately no one answered, I finally wrote an email and I got answer from Gary and he said that this is unusual situation, when I sent him photos for evidence and asked for the address returns, because I do not need a car without sitting, he did not reply. I have a toy at home for £ 200 without a seat and I do not have a dream gift for my son's tomorrow. You destroyed my child's birthday."
Helpful Report
Posted 6 months ago
"Still haven't received my order can't ring the number as no-one answers no-one has answered the emails I have sent NOTHING"
Helpful Report
Posted 6 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"disappointed !"
Helpful Report
Posted 6 months ago
"I don't even know what to say. Do the owners even read the reviews I don't think so. Well I ordered a Bentley and they gave us a audi. When I email Garry said he would speak to the suppliers and get back to me ASAP. Guess what it's been a week no reply to anything. I've been sending emails after emails no sign of my refund. The Audi TT is is £129.95 and I paid £184.95 for the Bentley. If you guys can't give me the Bentley then take your Audi TT back and give me a refund."
Helpful Report
Posted 6 months ago
Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com
Posted 4 months ago
"Amazing pool very fast shipping would definitely use fun4kids again and would recommend"
Helpful Report
Posted 6 months ago
Fun4Kids is rated 4.25 based on 1,275 reviews

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