Fun4Kids Reviews

"I wouldlike some one to contact me by phone as soon as possible or some serious complaints will be being made ive been trying to get in touch since monday 07854495385"

Helpful Report

Posted 1 week ago

Hi Graeme - I am sorry you are having issues - please email helpdesk@fun4kids.com and you will get a resolution - I wouldn't recommend publishing your phone number on this public forum

Regards

Fun4kids

Posted 1 week ago

"Everything was fine but when I ordered the car it said it had personalised license plates and I wrote the name, Vicente, but that did not arrive"

Helpful Report

Posted 2 weeks ago

HI there - thanks for the review, the personalised plates are made to order and will follow under seperate cover in the post

Thanks for choosing Fun4Kids.com

Posted 2 weeks ago

"Ordered a Jeep it didn't arrive. Emailed them, only to receive an email back saying that they've gone into liquidation. Thank goodness I used Paypal. Paypal refunded me. Fun4Kids should have their Website shut down. It's awful that they are still taking peoples money."

Helpful Report

Posted 1 month ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"We bought a ride on car that is faulty and they won’t fix it or refund on return! Awful customer service and awful product!"

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"DO NOT ORDER FROM THEM, AS OTHERS HAVE SAID THEY HAVE GONE INTO LIQUIDATION. Ordered a car for my granddaughters birthday. It was faulty and now we have tried for a refund or return and been told to make a claim from the administrators."

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"DO not orfer off this website i orderd last week.. constantly emailed and called. Got an email today to say they have gone into liquidation. But slyly there still taking orders and taking peoples money. Iv lost my money and dont want anyone else to have to go through the same"

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Ordered a climbing frame over a week ago and i have just received an email stating that they could not complete my order and i need to contact the bank to get a refund but they would be sending information on how to request a refund from the LIQUIDATORS! company is clearly going bust. I have called and called obviously no answer and they haven't replied to any of my emails. DO NOT ORDER ANYTHING FROM THIS COMPANY!! their website is still going so will happily take your money knowing you are not going to receive anything!"

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Very very poor customer service as I order a car from fun4kids didn't turn up so I email them but didn't get a good response and was not satisfied with the response. I called them several times but didn't receive my phone call very very annoying and very very poor, customer response as well. I think this company or site is just for frauding and fooling people. They are a scammer, I think need to take action agents them, so people don't ever purchase anything from this site and the company they are linked too."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"returned car to fun4kids 3 weeks ago. still not refunded. has stonewalled all our communications. utter scammer. disgraceful. garry mills personal address available on companies house website."

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"I too have ordered a ride on for my daughter had no communication from him no one answers phone. Lucky I have tracked his address down his own personal address. So will be getting a visit if no ride on arrives or no contact is made to me. Dean Featherstone"

2 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"I'm very disappointed. I got a car without a seat, I tried to call a dozen times to the number from your website, unfortunately no one answered, I finally wrote an email and I got answer from Gary and he said that this is unusual situation, when I sent him photos for evidence and asked for the address returns, because I do not need a car without sitting, he did not reply. I have a toy at home for £ 200 without a seat and I do not have a dream gift for my son's tomorrow. You destroyed my child's birthday."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"I'm very disappointed. I got a car without a seat, I tried to call a dozen times to the number from your website, unfortunately no one answered, I finally wrote an email and I got answer from Gary and he said that this is unusual situation, when I sent him photos for evidence and asked for the address returns, because I do not need a car without sitting, he did not reply. I have a toy at home for £ 200 without a seat and I do not have a dream gift for my son's tomorrow. You destroyed my child's birthday."

Helpful Report

Posted 2 months ago

"Still haven't received my order can't ring the number as no-one answers no-one has answered the emails I have sent NOTHING"

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"disappointed !"

Helpful Report

Posted 2 months ago

"I don't even know what to say. Do the owners even read the reviews I don't think so. Well I ordered a Bentley and they gave us a audi. When I email Garry said he would speak to the suppliers and get back to me ASAP. Guess what it's been a week no reply to anything. I've been sending emails after emails no sign of my refund. The Audi TT is is £129.95 and I paid £184.95 for the Bentley. If you guys can't give me the Bentley then take your Audi TT back and give me a refund."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Amazing pool very fast shipping would definitely use fun4kids again and would recommend"

Helpful Report

Posted 2 months ago

"I haven’t received the item I purchased. No communication from the company either despite contacting them to ask where my item is"

1 Helpful Report

Posted 3 months ago

"Super fast delivery, a great bike that was easily put together. Instructions and tools are under the seat. This is not explained in delivery. Other than that my kids 3 and 7 have hours of fun. Battery lasts for ages, is great on grass and even the beach."

Helpful Report

Posted 3 months ago

"Where do I start, the car we ordered for Xmas came straight away but when we went to build it was all scratched and in poor condition, we contacted Garry who offered a partial refund which we accepted due to the fact it was our daughters xmas present, now 6 months down the line the battery is faulty and instead of getting hrs of fun out of it the most we are getting is 1 hr, so now we are beginning to wonder whether we have received a new car in the first place, as this shouldn’t happen especially when she has only been out in it a few times due to bad weather conditions. Now not getting anywhere with the company owners as not replying to emails or phones calls which is absolutely appalling."

1 Helpful Report

Posted 3 months ago

"On the 4th of July I ordered a Rebo 12ft trampoline with Halo II surround. It was delivered two days later on Friday. I took the old trampoline down and disposed of it ready for the new one. On delivery all the boxes were in good condition and I opened them up to find the instructions. I laid the pieces out and began to assemble. A few minutes in I discovered one of the pieces was incorrect and I assume for a smaller sized trampoline. First point of call was obviously fun for kids but I also emailed Rebo directly. There isn't a helpline number for either but I did hear back from fun4kids within half hour. They asked for photos and details of the incorrect part which I supplied. Being honest I was furious as my 9 year old daughter had been looking forward to her new trampoline and had a few friends coming for a sleep over. They're all big trampoline fans so this was to be a lovely evening. Needless to say after some angry emails I was told the replacement part would be urgently shipped to me. It is now 4 days later and the contact at fun4kids still can't tell me how it was shipped when it will arrive. An to top it off I've received an email for a review. So here is my review, no it's not their fault the part was incorrect as this would have been done by Rebo. I just find it terrible that I was made to feel the advisor was doing me a favour ordering the correct part and had no sympathy about the situation at all. I paid almost £300 for something I still can't use and have been offered no kind of good will gesture. Personally I dont know many retailers that communicate so poorly. An considering their company is called fun4kids I find this is more of a marketing name than a motto. As I say still waiting and furious about the whole situation. Don't get me wrong if your item is all correct they're good value for money but if you have any problems best get comfortable as you will have a long wait."

1 Helpful Report

Posted 3 months ago

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