Fun4Kids Reviews

Fun4Kids have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds. Full Insights

4.28 Rating 1,233 Reviews

81% of reviewers recommend Fun4Kids

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Phone:
0207 692 8963

Email:
helpdesk@fun4kids.com

Location:
Floor 3
207 Regent Street

Categories:
Outdoor Play Equipment
Playhouses
Riding Toys
Swing Sets
Toys & Games

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Anonymous

Phoenix Ki

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Mazida Ahmed

"The car itself was great but the only issue I had was the number plate. I payed an extra £4 something for a number plate that is basically a sticker. For such an expensive car I would have thought the number plate would have been real too and not some bogus sticker. If I was made aware of what the number plate was I would have never purchased it. The other problem is there is no actual information about anything on the website. Doesn’t tell you you have to assemble parts and doesn’t tell you about the number plate."

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Posted 8 months ago

"Poor service even worse customer service"

Helpful Report

Posted 2 days ago

Hi Amy

I am sorry you feel disappointed, we have gone to every length to assist you, when you contacted us to arrange return we provided collection and refund details within 24 hours, as a company we feel that is excellent service but I am sorry we have not met your expectations on this occasion

I would be interested to know why you feel this is poor service? Maybe I could have driven personally to visit you within 3 hours and wave my magic wand?

Please enlighten me as to how a 24 hour response and resolution is poor?

Posted 1 day ago

Visit Website

"I have been trying to contact fun4kids for the past 6 months. I have sent several emails and have not even received a signle receive of acknowledgement. My 6 year old son is devastated with the matter I have addressed in the email. He has not been able to use his birthday gift a single time. If someone does not contact me asap I will take this further and contact trading standards and the national radio LBC. I will not tolerate my sons sadness any longer."

Helpful Report

Posted 3 days ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Please email helpdesk@fun4kids.com and our support team will do their best to assist you

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 2 days ago

"I wouldlike some one to contact me by phone as soon as possible or some serious complaints will be being made ive been trying to get in touch since monday 07854495385"

Helpful Report

Posted 2 weeks ago

Hi Graeme - I am sorry you are having issues - please email helpdesk@fun4kids.com and you will get a resolution - I wouldn't recommend publishing your phone number on this public forum

Regards

Fun4kids

Posted 2 weeks ago

"Everything was fine but when I ordered the car it said it had personalised license plates and I wrote the name, Vicente, but that did not arrive"

Helpful Report

Posted 2 weeks ago

HI there - thanks for the review, the personalised plates are made to order and will follow under seperate cover in the post

Thanks for choosing Fun4Kids.com

Posted 2 weeks ago

"Ordered a Jeep it didn't arrive. Emailed them, only to receive an email back saying that they've gone into liquidation. Thank goodness I used Paypal. Paypal refunded me. Fun4Kids should have their Website shut down. It's awful that they are still taking peoples money."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"We bought a ride on car that is faulty and they won’t fix it or refund on return! Awful customer service and awful product!"

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"DO NOT ORDER FROM THEM, AS OTHERS HAVE SAID THEY HAVE GONE INTO LIQUIDATION. Ordered a car for my granddaughters birthday. It was faulty and now we have tried for a refund or return and been told to make a claim from the administrators."

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"DO not orfer off this website i orderd last week.. constantly emailed and called. Got an email today to say they have gone into liquidation. But slyly there still taking orders and taking peoples money. Iv lost my money and dont want anyone else to have to go through the same"

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Ordered a climbing frame over a week ago and i have just received an email stating that they could not complete my order and i need to contact the bank to get a refund but they would be sending information on how to request a refund from the LIQUIDATORS! company is clearly going bust. I have called and called obviously no answer and they haven't replied to any of my emails. DO NOT ORDER ANYTHING FROM THIS COMPANY!! their website is still going so will happily take your money knowing you are not going to receive anything!"

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Very very poor customer service as I order a car from fun4kids didn't turn up so I email them but didn't get a good response and was not satisfied with the response. I called them several times but didn't receive my phone call very very annoying and very very poor, customer response as well. I think this company or site is just for frauding and fooling people. They are a scammer, I think need to take action agents them, so people don't ever purchase anything from this site and the company they are linked too."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"returned car to fun4kids 3 weeks ago. still not refunded. has stonewalled all our communications. utter scammer. disgraceful. garry mills personal address available on companies house website."

1 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"I too have ordered a ride on for my daughter had no communication from him no one answers phone. Lucky I have tracked his address down his own personal address. So will be getting a visit if no ride on arrives or no contact is made to me. Dean Featherstone"

2 Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"I'm very disappointed. I got a car without a seat, I tried to call a dozen times to the number from your website, unfortunately no one answered, I finally wrote an email and I got answer from Gary and he said that this is unusual situation, when I sent him photos for evidence and asked for the address returns, because I do not need a car without sitting, he did not reply. I have a toy at home for £ 200 without a seat and I do not have a dream gift for my son's tomorrow. You destroyed my child's birthday."

Helpful Report

Posted 2 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

Helpful Report

Posted 2 months ago

"Still haven't received my order can't ring the number as no-one answers no-one has answered the emails I have sent NOTHING"

Helpful Report

Posted 3 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"disappointed !"

Helpful Report

Posted 3 months ago

"I don't even know what to say. Do the owners even read the reviews I don't think so. Well I ordered a Bentley and they gave us a audi. When I email Garry said he would speak to the suppliers and get back to me ASAP. Guess what it's been a week no reply to anything. I've been sending emails after emails no sign of my refund. The Audi TT is is £129.95 and I paid £184.95 for the Bentley. If you guys can't give me the Bentley then take your Audi TT back and give me a refund."

Helpful Report

Posted 3 months ago

Thanks for your review, unfortunately Create Leisure who owned and managed Fun4Kids.co.uk went into liquidation in August which meant some customer were let down, for this the Create Leisure management team are sincerely sorry, the impact has been felt by all

Luckily a new company, Dragon Toys Ltd have bought the rights and taken over the Fun4Kids brand and relaunched the website which is now live and can be found at www.fun4kids.com and it is now under new management

The new owners are committed to providing a first class product and service that people had come to expect

Thank you for choosing Fun4Kids and we look forward to being of service to you

The Management team at Fun4kids.com

Posted 1 month ago

"Amazing pool very fast shipping would definitely use fun4kids again and would recommend"

Helpful Report

Posted 3 months ago

"I haven’t received the item I purchased. No communication from the company either despite contacting them to ask where my item is"

1 Helpful Report

Posted 3 months ago

"Super fast delivery, a great bike that was easily put together. Instructions and tools are under the seat. This is not explained in delivery. Other than that my kids 3 and 7 have hours of fun. Battery lasts for ages, is great on grass and even the beach."

Helpful Report

Posted 3 months ago

Fun4Kids is rated 4.28 based on 1,233 reviews

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